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SOLVED

Change Community Profile email

bgraves
6 - Meteoroid
‎02-28-2018 07:45 AM

Is it possible to update my Community Profile email address? I no longer have access to the email address I used to sign up for the Alteryx Community. 

 

I've checked the profile page in the community forums and also in the Gallery profile section. I see my email listed in the Gallery profile section, but it's not editable. 

 

Thanks!

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11 REPLIES 11
KylieF
Alteryx Alumni (Retired)
‎03-12-2021 08:40 AM

Hi @ColinChui - The turnaround time for the community email is typically within 24hrs, though this can fluctuate depending on the volume of cases being submitted to the email.

________________________________________________________
Program Manager - Community Platform, Alteryx
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TrevorS
Alteryx Alumni (Retired)
‎02-07-2022 06:08 AM

Update**
This process is now a manual process and can be done at My.alteryx.com.
Please refer to the SSO FAQ document to see how this new process works!
Thanks,
TrevorS

Community Moderator
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