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Alteryx Migration to ELA - Your computer is not connected to your License Server

Francesco07
6 - Meteoroid

Dears,

 

I’m trying to migrate to ELA.

 

After downloading the updated software, I have issues in adding the new license I received.

Apparently I cannot copy paste the url of the new license and click on connect.

 

Before I had an offline license, while now the company has migrated to ELA and requested me to deactivate my previous license and add a server license.

 

Francesco07_0-1608558794422.jpeg

 

 

Francesco07_1-1608558794430.jpeg

 

 

As I really need Alteryx designer to complete the year financial close in the next days, could you urgently support me in setting up the new license?

 

Thanks

KR
Francesco