ACT NOW: The Alteryx team will be retiring support for Community account recovery and Community email-change requests Early 2026. Make sure to check your account preferences in my.alteryx.com to make sure you have filled out your security questions. Learn more here
Start Free Trial

General Discussions

Discuss any topics that are not product-specific here.

Alteryx Migration to ELA - Your computer is not connected to your License Server

Francesco07
6 - Meteoroid

Dears,

 

I’m trying to migrate to ELA.

 

After downloading the updated software, I have issues in adding the new license I received.

Apparently I cannot copy paste the url of the new license and click on connect.

 

Before I had an offline license, while now the company has migrated to ELA and requested me to deactivate my previous license and add a server license.

 

Francesco07_0-1608558794422.jpeg

 

 

Francesco07_1-1608558794430.jpeg

 

 

As I really need Alteryx designer to complete the year financial close in the next days, could you urgently support me in setting up the new license?

 

Thanks

KR
Francesco

0 REPLIES 0
Labels
Top Solution Authors