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General AFG Discussions

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Student licensing issue

Kanuj
5 - Atom
I had applied for Student License but I am facing some discrepancies. I am verified but my request has been approved under an email address with an error in it (a letter is missing from original email address). I have my SheerID verification details. Due to incorrect the e-mail address, I have not received my product activation key. What should my next steps be?

 

 

1 REPLY 1
TrevorS
Alteryx Alumni (Retired)

Hello @Kanuj,


Thanks for posting! I would recommend you reach out to Alteryxforgood@alteryx.com for assistance with your license.

They should be able to correct the email assigned to the license key!

 

Thanks,
TrevorS

Community Moderator