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SOLVED

Alteryx License for Students - Awaiting Product Key

Madison_Hogan
6 - Meteoroid

I am a student looking for an Alteryx license. I applied on the Alteryx website and I received an email confirming my student status. The email said that I should receive a follow up email with the product license key and instructions for downloading but I haven't received anything from them. It has been a week now. Is this normal? Am I missing something? Any help or advice would be appreciated. Thanks!

9 REPLIES 9
TheOC
12 - Quasar

hey @Madison_Hogan 
Sorry to hear about your issue!


I'm not 100% certain on how the student licenses work, but you should be able to see your license if you head here:
http://licenses.alteryx.com

You will also find where to download Alteryx Designer here:
https://www.alteryx.com/resources/product-support/download-alteryx

If you're still unable to see it, i'd recommend creating a support ticket here:
https://community.alteryx.com/t5/Support/bd-p/SupportPage


Hope this helps!
TheOC

lmisenhimer_CSR
Alteryx
Alteryx

Hi @Madison_Hogan,

 

Looping in @amais_SparkED and @IsaacG from our Education team to ensure they have visibility. 


Thanks for the assist, @TheOC !!

TheOC
12 - Quasar

hey @lmisenhimer_CSR 

Not a problem!

Also, @Madison_Hogan, feel free to give me a shout if you run into any issues with building your first workflow, It can seem a little intimidating at first!  I'd also recommend jumping into the Interactive lessons, I found them to be a really useful resource.

Cheers,
TheOC

Madison_Hogan
6 - Meteoroid

Hey! Thanks for getting back to me. I am still unable to access the licenses page as I don't have my license key which is needed to log in. I did submit a ticket to Alteryx support so hopefully they are able to help me soon. 

 

I see in other conversations that Alteryx representatives were able to send the student the information needed. Are you able to do that for me? Just thought I would ask! Thanks a lot!

Madison_Hogan
6 - Meteoroid

Great, thank you so much! I appreciate your help.

Madison_Hogan
6 - Meteoroid

Will do, thanks for all of your help!

TheOC
12 - Quasar

No Problem!

Hope you get it sorted soon!
TheOC

IsaacG
Alteryx
Alteryx

Hi @Madison_Hogan

 

Just sent you an email! We'll be sure to get you up and running very soon!

Madison_Hogan
6 - Meteoroid

I am all set-up now. Thanks a lot Isaac!