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SOLVED

AFG - expired licence after 60 days only

Veronique
5 - Atom

Hello,

 

I don't understand why my licence will expire within 4 days, after 60 days of using (adat)

How can I fix this ?

 

thank you for your help

5 REPLIES 5
Amarendra
10 - Fireball

@Veronique I think the ADAPT program license is valid for 60 days only. Once that expires you can request a separate license by enrolling under AFG.

Veronique
5 - Atom

thank you @amarendra, but It should be 90 days as we can see on the FAQs here : https://community.alteryx.com/t5/AFG-Resources/ADAPT-Program-FAQ/ta-p/564368

 

did I miss something ?

 

 

Amarendra
10 - Fireball

@Veronique You are right! It should last until the duration of the Udacity program which I see is for 3 months. Please reach out to fulfillment@alteryx.com with your key and they can assist you. It should be a minor bug that they can fix 

AFG_Team
Alteryx
Alteryx

Hi @Veronique cc: @Amarendra , 

 

I have a few follow up questions for you as we look into the issue. The key should be valid for 90 days, correct. Please e-mail us at alteryxforgood@alteryx.com and cc: lmisenhimer@alteryx.com for visibility. 

 

Best,

AFG Team 

gaurav622015
6 - Meteoroid

Hi

 

I registered for the ADAPT program on Sep 1st and didn't receive my Alteryx license till now.. 

But today when I  have opened my Alteryx then it show it has been expired while in Adept still we get 90 days free license.  I don't understand the reason for not getting license till now  as well as expiring in 60 days  advance.

 

Please help me to solve it.