Customer Success & Services Leadership Forum

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Why is Alteryx launching Success Bundles?

nchandrasekaran
Alteryx Alumni (Retired)

Alteryx launched multiple offerings over FY22 - Premium Success, Premium Support, Advanced Support, Premium bundle etc. We found that these A la carte menu offerings become very confusing for customers and sellers, did not have clear entitlements for customers to understand and was challenging to price for our sellers. Success Bundles represent a paradigm shift to go from A la carte offerings around Support, Success and Enablement to creating integrated offerings that represent clear entitlements to the customer, outcomes driven, provides flexibility for the customer to choose the level of entitlement and was also simple to price.  

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