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Scheduler connection

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Asteroid

Hi Community,

We currently have a laptop with a desktop automation key on it that runs our scheduled reports.

When trying to connect to the machine using the controller token and the computer name, i get this error ( see attached picture)

 

Is there anyway around this ?

 

When the key was on my old machine, i could connect fine, seems strange it won't on my new one !

Thanks in advance :)

 

Alteryx
Alteryx

Hi @CalDowd98,

 

Did you follow this guide for the Upgrade/Install of Designer + Scheduler?

https://community.alteryx.com/t5/Alteryx-Knowledge-Base/Install-or-Upgrade-Designer-Scheduler/ta-p/8...

 

Which version of Designer do you have? (2019.2)?

 

Vianney