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SOLVED

Can't see Community posts on my profile

Alteryx Partner

Hi,

 

I'm not sure if this is the right place to post this topic, but I noticed recently that when I look at the "My Profile" page I can't see my recent posts, or really any information about Community posts I've made which I would normally be able to see right at the top. In addition, when i click on the speech bubble icon in the profile bar on the right of the screen, I get taken to a blank page (with standard Alteryx Community header and footer). However, when I search them up in the Community forum they appear as normal. 

 

I just wanted to see if this was a known issue and whether or not others were experiencing it as well, as it's made it a little difficult to find answers to questions I previously had without searching through my e-mail for the exact topic title.

 

Thanks!

Community Manager
Community Manager

Thanks for letting us know, @tcroberts!  It seems the "My latest posts" component went missing when we went live with the latest community version update.  We are investigating the cause and will make sure to keep you updated.

 

And, this is absolutely the right place to post any issues you're experiencing with the Community interface/experience, thanks for asking!

 

Stand by...

 

 


Leah Knowles
Manager, Global Community Engagement
Alteryx

Alteryx Partner

Thanks for the quick response!

 

I just want to make sure you're also aware that it's not just the profile page, but also the page at: "https://community.alteryx.com/t5/forums/recentpostspage/user-id/<actual_id_of_user>"

Community Manager
Community Manager

That extra detail is VERY helpful!


Leah Knowles
Manager, Global Community Engagement
Alteryx

Community Manager
Community Manager

@tcroberts -- The issues you reported on the user profile and posts feed pages should be fixed for the time being.  Thank you again for helping us keep the community up and running!


Leah Knowles
Manager, Global Community Engagement
Alteryx