SAP ECC Customer Analytics Accelerator - Customer Returns Analysis
Description
When running a business, mistakes are inevitable. Some mistakes result in customer returns. Examples include shipping the wrong product or product of inferior quality, poor packaging and others. With this Customer Returns workflow, a Customer Service Manager can easily identify spikes in Customer Returns and take corrective action before it dents profitability and customers satisfaction. This workflow DVW Analytics uses the Alteryx Connector for SAP (ACS) has been designed to work with SAP ECC data but could be easily adapted to work with SAP S/4HANA data.
- Works with: SAP ECC, SAP S/4HANA
- SAP Read Tools used: SAP Table/TableX Data tool, ACS Filter Tool
- SAP Write Tools used: N/A
