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pls help in Re-INSTALLING. showing could not access network path location

3swayam
6 - Meteoroid

Hi i have installed alteryx (both designer and predictive) then it stopped working so I tried uninstalling it. Faced a lot of issues but I think I have uninstalled it completely as I can not see alteryx anymore in my control panel.

 
Now that I am reinstalling it, I am not able to do it.
 
Showing CAN NOT ACCESS NETWORK LOCATIONBIN/PLUGINS.
 
PLS HELPh.png
2 REPLIES 2
stanherring72
7 - Meteor

 

Atom,

 

Have you deleted the Alteryx files in "ProgramData" folder before reinstalling? If not, uninstall Alteryx Designer and then delete these files in "ProgramData". This folder is hidden and you will have to check "Hidden Items" to view this folder. Once completely uninstalled and the Alteryx Files are deleted, save the Alteryx download in File Explorer. Once the download is in File Explorer, right click the download file and select Run As Administrator.

 

Also, if you are using Run As User in the "System Settings of Alteryx" make sure the Service or User Account has access to all necessary File Paths. Screenshot below:

Capture.PNG

 

3swayam
6 - Meteoroid

Hi thanks for your reply. I have deleted all the files from program data also. still attaching the files just to make sure everything is corect

 

 

 

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