Get Inspire insights from former attendees in our AMA discussion thread on Inspire Buzz. ACEs and other community members are on call all week to answer!

Alteryx Server Knowledge Base

Definitive answers from Server experts.
Gallery Error: Problem Loading App The App interface could not be loaded
View full article
Snowflake Error in Gallery after running workflow: failed:CURLerror (curl_easy_perform() failed) - code=35 msg='SSL connect error' osCode=2 osMsg='No such file or directory'
View full article
Steps on how to find null users that will prevent the Server upgrade from completing correctly.
View full article
Unable to run workflow on Server and experiences the Run Workflow dialogue box error: "Owner of workflow requires to specify credentials that workflow should run as."
View full article
This article shows you how to generate a new Admin API Access Key and Secret
View full article
Publishing workflows to Alteryx Gallery that use AMP Engine appear stuck in the Workflow Results as Queued
View full article
This article shares the defect on sorting schedules in Alteryx Gallery - which is currently not possible in the "Schedules" page of Alteryx Gallery
View full article
Server/Gallery/Scheduler – Requested Information for expedited case resolution
View full article
When pulling data from the MongoDB collection, usageReports, some records are missing the SerialNumber (i.e., email address).
View full article
How to find Inactive Active Directory users in the Alteryx server using SIDs.
View full article
When a new user signs in to Private Gallery using Windows Authentication and sees various missing UI elements in Gallery, such as an empty My Profile section and nulls in their names, it is because some user attributes have null values in the persistence layer's MongoDB.
View full article
This article shares the defect around using a PDF filename with a hashtag onto the Image Template tool within Alteryx Designer.
View full article
A FATAL connect error occurs when trying to publish a workflow to the Gallery that connects to a PostgreSQL database with Kerberos authentication.
View full article
This article explains why you are getting the error on the Gallery and how to resolve it
View full article
This is a cosmetic issue happening only on Alteryx Server 2021.3
View full article
This article outlines the issue of missing custom python packages like - Selenium, openpyxl, shareplum, requests_ntlm, etc. after upgrading Alteryx Server/Designer, and the steps to resolve this.
View full article
The following error is thrown when attempting to publish workflows to the gallery: Tool - 1: Unable to create temp directory lock file: "D:ProgramData\Alteryx\Service\Staging\....\__StageTemp\Engine....~.lock". Error: Access is denied. (5)
View full article
Unable to start up AlteryxService. The following errors will be in the "LastStartupError.txt" error logs located by default %programdata%\Alteryx\Service 1. "Service cannot start. No valid Alteryx licenses found. Please ensure that the license file is installed correctly as an Administrator" 2. "Unable to start Queue service, insufficient license"
View full article
Troubleshooting "Unable to translate Alias" with Gallery Data Connections
View full article