Alteryx Server

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Weird Server Reply error message

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12 - Quasar

Today we had some Scheduled workflows fail on Alteryx Server with the error Weird Server Reply.

It looks like this happened for workflows that had email outputs, either with output tools or event triggered emails (on completion or error).

The issue seems to be occurring sporadically.

 

Has anyone seen this error before and can explain what might cause it?

 

wwatson_0-1594028461001.png Output tool email

wwatson_1-1594028538478.png Event triggered email

 

 

 

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12 - Quasar

Also getting the error when running the WF in designer.

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12 - Quasar

The issue was with the SMTP mail server rather than Alteryx.

 

The error message could have been more helpful though.

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5 - Atom

How did you troubleshoot this? What were your steps to resolve the issue?