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Alteryx Server Discussions

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SOLVED

Server 2020.1.5 Download Removal

KylorI
Alteryx
Alteryx

Dear Alteryx Customer:

 

We wanted to inform you that we’ve identified an issue in Server version 2020.1.5, which prevents users from logging in to their server using WinAuth post upgrade.  

 

For this reason, we have pulled the Installer from the Alteryx downloads portal and are working quickly to expedite a fix. 

If you were planning to upgrade and already have the 2020.1.5 installer, please delete it and await further notification on the new build. If you have already been affected by this defect, and have a backup of your Server mongo database, we can offer some manual steps to remediate the problem and get operations back up and running. Those steps are shown below. 

 

If you have already installed the upgrade but do not have a backup available, please reach out to Customer Support for assistance. We apologize for any inconvenience and are here to help.

 

 

 

 

 STEPS TO FIX MIGRATION ISSUE can be found on the KB article https://community.alteryx.com/t5/Alteryx-Server-Knowledge-Base/Error-quot-An-unknown-error-occurred-...

 

2 REPLIES 2
smysnbrg
8 - Asteroid

One concern that I have is that most versions of our installed designers have a message announcing the availability of a new version of Alteryx Designer, which to my understanding isn't easily backwards compatible with a 2019.4 version of Server.  If they install 2020.1 version of designer (which we've announce to them NOT to do yet), it becomes incompatible with 2019.4 Server.  We're working with support on a backwards compatibility solution, however it would be easiest if we could somehow shut-down the notification that the user can install the designer upgrade.

 

Is there a way to prevent users from seeing the "New version of Designer available" message aside from just telling them not to do it?

 

Thanks

KylorI
Alteryx
Alteryx

Hi @smysnbrg 

 

We have released a stable update for server 2020.1 and its available on licenses.alteryx.com. 

 

Thanks,

Kylor