Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.
SOLVED

(Re)login to a private gallery fails

markusyk
7 - Meteor

Hi!

 

I have a problem in connecting to a private gallery within Alteryx  Designer (10.6). We have a private Alteryx server and I was able to save a workflow the server and run it succesfully. However, when I try to connect and reopen the saved workflow from the server I get error "Object reference not set to an instance of an object." and not be able to log in.

Any advice or hint what could be wrong?

 

Regards,

Markus 

 

 

LoginError.png

3 REPLIES 3
JessicaS
Alteryx Alumni (Retired)

Hello @markusyk,

 

You can email support@alteryx.com for troubleshooting help if your problem is still persisting today.

Jess Silveri
Manager, Technical Account Management | Alteryx
markusyk
7 - Meteor

Hi!


Problem solved (or worked around) by changing server timezone to UTC+0.

 

Thank you Alteryx support, Jessica and Fadi!

 

Regards,

Markus

Cedric
8 - Asteroid

Holy wow. That worked!! Thank you!!