Alteryx Server

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Andy Uttley, Alteryx ACE, makes music with Alteryx | Math + Music
SOLVED

Email Tool: sent an email with a public smtp server

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Alteryx Partner

Hello All;

 

I constantly get error while seting up alteryx server gallery smtp settings.

I got errors in all these configurations:

 

smtp server settings:

 

- google relay smtp server

- google normal smtp server

- microsoft business smtp server

 

localhost settings:

 

- using localhost in win10

 

I tried almost every possible combination that come into my mind including: "restarting settings application every time I try new config , uninstall/install server again , trying vm and real machines, different mail combinations etc.  !!!

 

Please check out the screenshots below for errors. Any solutions ?

 

smtp error 0

 

smtp error 1

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12 - Quasar

@mustafakaplan

 

are you trying to configure when you are at your office network 

 

if yes then it may be because of the network restriction for thirdparty SMTP

if you have any of your company's SMTP, try to configure with that

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Alteryx Partner

I tried both on Azure VM and from Home computer. There is no addtional firewall. I also enabled less secure connections as well for google apps for work, enabled pop3, tried full account and several alliases as well.

 

I guess it should be something related to alteryx server settings app.

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12 - Quasar

i did not get error when i tried with gmail 

see the below 

Mail.PNG

 

make sure you put right port and SSL enabled

 

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Alteryx Partner

I tried all combinations of ports: 25, 465 , 587 with and without SSL

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Alteryx Partner

Today with Alteryx technical support Fadi (thank you again); we solved the problem of smtp connection for both gmail and smtp2go services; although I still get errors of invalid email adress sometimes. Keep restarting and running the service as an admin solved the problem for me.

 

https://www.dropbox.com/s/m4jmf8km8a5fnfs/Screenshot 2016-02-05 17.56.05.png?dl=0

 

SOLUTION PROPOSAL:

 

If you have a similar problem, Make sure the below conditions are met:

 

- telnet service of windows must be activated (if not check: https://technet.microsoft.com/en-us/library/cc732046(v=ws.10).aspx )
- run the server settings app with admin privileges

 

Thank you for everyone helped on this issue.

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Alteryx
Alteryx

@mustafakaplan

You will get an error message for invalid emails and the workflow will stop. Emails will be sent for each record prior to the error. My suggestion is to write a regex to filter out invalid emails before sending to the email tool.

Tara McCoy
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Alteryx Partner

Thank you Tara;

 

The error I mentioned happens in the GUID of "Alteryx System Settings" app altough the mail is NOT invalid. I use our company mail and I already managed to set up a smtp connection with the same mail several times. 

 

The error seemed to happen randomly so I try several times to set it up until success. Tech team might want to check the code again in case.

 

Invalid Mail Error screenshot

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Alteryx
Alteryx

Sorry - I misunderstood. I will forward to the appropriate team. 

Tara McCoy