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Hoping someone here may be able to shine some light on an issue were facing.
We're using the download tool for sending an XML request to a website and then retrieving the output. It works as expected locally in Alteryx Designer, however on Alteryx Server we receive "Error transferring data: Couldn't connect to server". I searched the forums for this topic already, but couldn't find anything describing the scenario where it works locally but not on server.
We've opened up the firewall between our server and this site, and in fact on the machine hosting our Alteryx server environment we are able to ping/reach the URL in question.
The only settings we've changed in our download tool is the URL and the Payload which is an XML string built by a formula tool.
So weirdly enough, IT was able to run the workflow directly from the machine hosting the server environment. But when attempting to run it from gallery "Error transferring data: Couldn't connect to server " is received.
I still haven't heard back on the proxy yet, but will update this post when a solution is found.
Following up on this issue as we were finally able to determine the root cause. On our machine running Alteryx server our proxy information was set so the request would just bounce off every time the download tool was used.