Add a gallery on Alteryx server 'Could not connect to server, please try again.'

[arisCARDin]

Hi,

I've set up Alteryx server, changed the DNS and got an SSL certificate.

If I use the url for the gallery (https://{DNS Name}/gallery/) on another machine with access I am able to view the gallery URL and add the gallery on Alteryx Designer

However if I log onto the server machine with the same login credentials I am unable to view the URL or add the gallery in Alteryx Designer.

How can I add a gallery in Alteryx Designer while logged into the server machine?

T

[jrgo]

Try using localhost/gallery from the server.

[arisCARDin]

Hi tried the local host, didn't connect to the gallery. If I type the localhost into a browser it says the site is not secure

[arisCARDin · Accepted solution]

We found out what the issue was. 

It's to do with the loop back policy on the servers. We had to add a registry setting to disable it.

[_david_cheung]

Hi,

How did you solve the loopback?

[arisCARDin]

Hi, the solution our IT department applied was to add a new DWORD (32 bit) in the registry 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa

Hope this helps