Alteryx Server Knowledge Base

Definitive answers from Server experts.
An error may be received while viewing the collections page or attempting to upload new workflows in Alteryx Server when Microsoft Cumulative Update for Windows Server when January Rollup Updates are installed.
View full article
Collection owners are unable to be changed when there are users that have been removed from Active Directory.
View full article
This error message is coming directly from MongoDB and while very generic, it is telling us that the driver is unable to handle the data that is being sent to MongoDB.
View full article
Customers frequently ask us if the Alteryx Server processes, sometimes known as the Alteryx Service, can be run under a non-admin account with the right permissions. In this article, we'll go over how to accomplish this under a non-admin account from a proof of concept perspective.
View full article
Credentials are how we control who has access to what on a computer or a network. Credentials are a way to prevent people from touching data or folders or content they aren’t supposed to. This article goes over the different options for setting credentials on a private gallery. 
View full article
When saving a workflow to the gallery, the following error occurs: Tool ## - Error finding connection "connection_name".
View full article
User encounters a blank screen when trying to open the Shared withMe or Public tabs.
View full article
This article goes over the symptoms of schedules that are set to run during the hour that is skipped 2 am to 3 am when Standard Time changes to Daylight Savings Time spring forward and the hour that's repeated 1am to 2am when Daylight Savings Time changes back to Standard Time fall back.
View full article
The Gallery process will start start after upgrade, and the Server does not start.
View full article
This article outlines the general recommendations and checklists before an Alteryx Server Upgrade to help achieve a smoother upgrade
View full article
Usually, this happens when restarting the AlteryxService after a version upgrade: The scheduled workflows all show as Queued, but none are actually Running. The service logs show the following ERROR message multiple times: 500 Server Error Key fields must be a WString: AS_Schedules__ID
View full article
Workflows containing datasets of Data Packages return an error upon attempting to publish to the Gallery.
View full article
Best Practices/Recommendations for Atlas when version 4.0 is deprecated.
View full article
A basic guide for what is needed to install AIS for a Server
View full article
With Alteryx 2020.3 Alteryx introduced a feature to share schedules and their results to collections.
View full article
Open Workflow From Gallery Window in Designer Immediately Exits
View full article
How to disable the AMP engine on Gallery.
View full article
This article discusses how a GET "/v1/jobs/{jobId}/" API call may return a "Job Not Found" response when using the Private Studio API keys, and how to change the API call to retrieve the job status.
View full article
Using AlteryxEngineCmd.exe in the After Run event of a workflow to call another workflow returns "error code: 1: The system could not find the environment option that was entered. (203)" if this workflow completes with warnings.
View full article
how to configure user managed mongo with SSL and use advanced connection string
View full article