Alteryx Server Knowledge Base

One common reason why the Alteryx Service appears stuck in the 'Stopping' state is when the service is trying to stop but the AlteryxEngineCmd.exe process is running. In other words, a workflow is running. The Alteryx Service cannot be stopped when a workflow is running due to a schedule or a Gallery run.

Error: "You have found a bug" when saving a workflow to Gallery that involves a MySQL connection

With the release of 2018.3, server users can now take advantage of job prioritization and worker node assignment. This article introduces these features and outlines how to use them.

how to modify the session timeout for the Gallery

This is the first in a series of articles to explore the Alteryx Server System Settings in depth to gain a deeper knowledge of what these settings are used for, and to provide a bit more context to help you determine the appropriate settings for your environment.

This is the second article in a series to explore the Alteryx Server System Settings in depth to gain a deeper knowledge of what these settings are used for, and to provide a bit more context to help you determine the appropriate settings for your environment.

Now, find all your Server and Gallery questions and answers in one place!  The new Gallery Admin Help Page has your Server Installation Guide, Configuration instructions, and the much-requested Administer Gallery management features - Subscriptions and Studios defined!  Manage your user permissions!  Edit user accounts! \n  

You will not be able to use this functionality on the Alteryx Server at this time. As of 10.6.8 and higher either the 'Allow Local Logon' or 'Logon as a Batch Job' permission is required for the Run As user and/or any Gallery Credentials.

We hope that you are as excited about this new feature as we are! The new Database Connection Share is a feature that will allow ease of access for your Alteryx users to your databases. The feature also allows the Alteryx Gallery and Database Administrators more governance over what connections are being made as well as who are making the connections. The Admin of the Gallery can create and manage their users' data connections.

Users are unable to get view the Collections section of Gallery. Attempting to load Collections for both User and Admin Gallery sites fails / stalls.

Setting up the Alteryx Server Usage report and when running the workflow the error "Collection usageReports not found in database AlteryxGallery" occurs

Error in the Gallery related to issues with the Service Account associated with Alteryx Server / Gallery

Is it possible to have multiple administrators for a Gallery Collection?

How do I find my Gallery API Key and Secret?

Some widely accepted best practices for backing up servers and databases

If you are running into problems scheduling a workflow over VPN even though you can schedule without VPN – look no further!

Properly reading Alteryx Server logs will significantly help in the resolution of Alteryx Server issues. This article will help you understand and focus your search within the logs.

When doing a migration, a copy of the RuntimeSettings.xml from the source Alteryx Server is needed. When viewing the RuntimeSettings.xml, contents are missing between the tags in each element.

Capture network trace when Wireshark or fiddler is not allowed

How to setup districts in the Gallery.

SAML Authentication fails to load Gallery with error: Page not Found when switching from Built-in to SAML