Alteryx Server Knowledge Base

It is not uncommon for customer to migrate existing users from old domain to new domain. This article explains how to achieve this manually.

Workflows stay in "Queued" state or in "Running" state for a lot longer than it would normally take for them to run. If the affected workflows were run as part of schedules, subsequent runs will not occur until the previous one is complete, either with errors or successfully. Schedules get set to "Disabled" when Users are only in Active Directory Groups but not when they are added to Gallery individually in versions prior to Server 2020.4.

Invalid Username or Password with Server workflow credentials

An error may be received while viewing the collections page or attempting to upload new workflows in Alteryx Server when Microsoft Cumulative Update for Windows Server when January Rollup Updates are installed.

Collection owners are unable to be changed when there are users that have been removed from Active Directory.

User encounters a blank screen when trying to open the Shared withMe or Public tabs.

Steps on how to identify and fix users with duplicate email addresses in MongoDB - Alteryx Server

Attempting to publish workflow from a higher Designer version to a lower Server version displays incorrect error or a blank window. If there are existing Gallery details, the workflow can be published.

How to find Inactive Active Directory users in the Alteryx server using SIDs.

When a new user signs in to Private Gallery using Windows Authentication and sees various missing UI elements in Gallery, such as an empty My Profile section and nulls in their names, it is because some user attributes have null values in the persistence layer's MongoDB.

Users get an error when logging into Gallery from Designer. If the authentication type is built-in, the error message is "Email or Password are incorrect. Please try again.". If it's Windows Authentication, the error message is "Error during network call".

This article details about the support of Alteryx with TLS 1.2 and the specifications related to it.