Alteryx Server Knowledge Base

Setting up the Alteryx Server Usage report and when running the workflow the error "Collection usageReports not found in database AlteryxGallery" occurs

Is it possible to have multiple administrators for a Gallery Collection?

When doing a migration, a copy of the RuntimeSettings.xml from the source Alteryx Server is needed. When viewing the RuntimeSettings.xml, contents are missing between the tags in each element.

SAML Authentication fails to load Gallery with error: Page not Found when switching from Built-in to SAML

How to guide to configure the setup and configuration of SAML through Azure AD on Alteryx Server.

How do you remove the existing SSL certificate from the Alteryx Server if it expires and needs to be replaced.

One of the three database options when setting up the Alteryx Server is to connect into a User-Managed

If a Server is freezing with jobs stuck in an initializing state, there may be resource contention occurring due to the configuration of System Settings. This article provides best practice formulas to ensure the optimal settings for resource utilization.

Issue    When publishing a workflow to Gallery with user credentials and you run into the following: Entering credentials has been disabled   When configuring a new Gallery Data Connection the below error comes up when attempting to test or save the connection:   Credential usage is disabled as a result of encryption configuration. Please contact your server administrator.     Environment   Alteryx Designer Alteryx Server   Diagnosis    You can verify this issue in the AlteryxService logs after a service restart. During the startup you will see a message like the following: ERROR,8912,AlteryxService,,,,,,,,"AlteryxService_InitLocalEncryptedStorage_Error: Error importing keys to Microsoft\Crypto\RSA\MachineKeys\ directory in ProgramData: Access is denied. (5)"   Cause   The Alteryx Service account has insufficient permissions to the server's machine key directory (%ProgramData%\Microsoft\Crypto\RSA\MachineKeys) or specifically the Alteryx Machine Key which is used to encrypt/decrypt user credentials and Gallery data connections.    Solution   Check your Service Log On As Account. The user set as the Log On As user (the default is Local System account) will need to have specific permissions.   Run services.msc (CTRL+R, enter services.msc, and click OK) Locate the Alteryx Service and check the Log On As account Per the server help documentation, ensure the Service Account has Full Control over %ProgramData%\Microsoft\Crypto\RSA\MachineKeys** **If giving permissions to the full directory is not possible due to security reasons you can give it to just the Alteryx Machine key which starts with "3312". Also allowing Full Control over this machine key may fix the issue of the directory access does not. After granting permissions to the service account, restart the Alteryx Service  

How to check what's using the port and steps for changing some services' default port!