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Alteryx Server Knowledge Base

Definitive answers from Server experts.
The beauty of Alteryx is the ability to make repeatable data processes time and time again. But, if that wasn't good enough, we have the ability automate these workflows through scheduling!
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How to schedule a workflow using Event Run Command
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This issue is related to a locking issue in most cases caused by missing permissions.
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In some cases it has been reported that scheduled jobs that already finished show as still running even after job completion. This article outlines a root cause.
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In certain situations scheduled workflows will stay queued.
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How To: Update the Time Zone Database for the Alteryx Gallery
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This article will help you troubleshoot failed schedules with 'The feature "API" is not licensed.' as an output error message.
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In developing workflows our users need to push workflows to server or scheduler that contain database connections.  This is a common source of errors if not configured properly.
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One common reason why the Alteryx Service appears stuck in the 'Stopping' state is when the service is trying to stop but the AlteryxEngineCmd.exe process is running. In other words, a workflow is running. The Alteryx Service cannot be stopped when a workflow is running due to a schedule or a Gallery run.
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With the release of 2018.3, server users can now take advantage of job prioritization and worker node assignment. This article introduces these features and outlines how to use them.
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We hope that you are as excited about this new feature as we are! The new Database Connection Share is a feature that will allow ease of access for your Alteryx users to your databases. The feature also allows the Alteryx Gallery and Database Administrators more governance over what connections are being made as well as who are making the connections. The Admin of the Gallery can create and manage their users' data connections.
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If you are running into problems scheduling a workflow over VPN even though you can schedule without VPN – look no further!
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How do I differentiate between workflows which are not uploaded to gallery and those that are present in the gallery? How can I know which user uploaded or Scheduled the workflow from the long id field?
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Connecting to a controller and scheduling workflows
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If a quick/straight forward solution is not available, you may be asked to provide screenshots, files, and/or error logs that our Server/Gallery Support requires to help troubleshoot your issue.
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If a quick/straight forward solution is not available, you may be asked to provide screenshots, files, and/or error logs that our Server/Gallery Support requires to help troubleshoot your issue.
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Scheduled workflow are disabled when using Require user credentials is enabled in Gallery. This only occurs when update and existing workflow in gallery which has been scheduled
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