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Alteryx Server Knowledge Base

Definitive answers from Server experts.
This KB will help you work around a specific type of case where rebuilding Gallery indexes returns a 500 error message and FIPS are enabled on the Alteryx Server
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Page Not Found after login to gallery when using SAML authentication
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Application to be run prior to upgrading Server. Checks for common causes of upgrade failures.
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One of the three database options when setting up the Alteryx Server is to connect into a User-Managed MongoDB instance. Why would you want to set up your own implementation of MongoDB? The main benefits are to take advantage of the features of MongoDB that are not included with our embedded instance.
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When migrating a MongoDB to a new machine all the relevant steps in https://help.alteryx.com/20201/server/server-host-recovery-guide (use document for your Server version) should be followed. Skipping steps can cause issue occurring later.
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How to connect to Alteryx Server MongoDB using the command line
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How to Connect to a User-Managed MongoDB with Studio 3T
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How to Connect to a Server UI MongoDB using Studio 3T
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AlteryxService did not create a database after running the System Settings
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The AlteryxServerUsageReport.zip available on the Downloads Portal is for versions 2019.3 and below. In versions 2020.1+, Tableau output fails with error “Error: Alteryx Server Usage Report (8): RunBatch (695): Tool #1: The external program ".\CollectionCheck.bat" returned an error code: 1”.
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Migrate between Embedded and User-Managed Mongo
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This KB provides you with steps on connecting to a User-Managed MongoDB using Robo 3T
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This article details steps on how to migrate from MMAPv1 to the WiredTiger Storage Engine
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This error message is coming directly from MongoDB and while very generic, it is telling us that the driver is unable to handle the data that is being sent to MongoDB.
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The Gallery process will start start after upgrade, and the Server does not start.
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This article outlines the general recommendations and checklists before an Alteryx Server Upgrade to help achieve a smoother upgrade
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Best Practices/Recommendations for Atlas when version 4.0 is deprecated.
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how to configure user managed mongo with SSL and use advanced connection string
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Steps on how to identify and fix users with duplicate email addresses in MongoDB - Alteryx Server
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No users are shown under the Users tab in Admin console of Alteryx Gallery
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