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Alteryx Server Knowledge Base

Definitive answers from Server experts.
Application to be run prior to upgrading Server. Checks for common causes of upgrade failures.
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This article outlines the general recommendations and checklists before an Alteryx Server Upgrade to help achieve a smoother upgrade
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This article details about the support of Alteryx with TLS 1.2 and the specifications related to it.
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When utilizing the provided back up script in community as is (shorter version), in certain cases this can cause the service to crash if the machine's resources are not optimal. It also can have the side effect of causing the Mongo backup to take longer than normal.
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How To: Server Cases Attach Logs
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This error message is coming directly from MongoDB and while very generic, it is telling us that the driver is unable to handle the data that is being sent to MongoDB.
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Steps on how to find null users that will prevent the Server upgrade from completing correctly.
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Steps on how to find null subscriptions that will prevent the Server upgrade from completing correctly.
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Steps on how to identify and fix users with duplicate email addresses in MongoDB - Alteryx Server
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When migrating a MongoDB to a new machine all the relevant steps in https://help.alteryx.com/20201/server/server-host-recovery-guide (use document for your Server version) should be followed. Skipping steps can cause issue occurring later.
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This KB outlines how to enable MongoDB logs for troubleshooting purposes
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There are occasions where it is necessary to identify the ID of a Workflow or Schedule. These are easy to find in the URL.
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Troubleshooting a failed MongoDB migration - Server 2019.3
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How to determine which User deleted a Gallery application
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Is it possible to query the data on the "View Schedules" tab of the scheduler?
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This article details steps on how to migrate from MMAPv1 to the WiredTiger Storage Engine
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Alteryx Server provides a fully scalable architecture that allows an organization to scale Alteryx to automate data analytics, tackle bigger projects, process larger datasets and put self-service data analytics into the hands of more decision makers. From scaling Worker nodes to Gallery nodes to the MongoDB persistence layer, Alteryx Server allows organizations to efficiently manage their automated and self-service data analytics needs.
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This error typically occurs when using an unsupported MongoDB version for instance MongoDB 4.2+.or using a Server Usage Report version not compatible with the Server version.
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One of the three database options when setting up the Alteryx Server is to connect into a User-Managed MongoDB instance. Why would you want to set up your own implementation of MongoDB? The main benefits are to take advantage of the features of MongoDB that are not included with our embedded instance.
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