Alteryx Server Knowledge Base

Definitive answers from Server experts.
Customer attempts to allocate seats of a license key to the ALS are throwing the errors: A problem was encountered or an unrecognized SSL message Unsupported or unrecognized SSL message
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In this article, we are going to review how to perform a silent patch upgrade of Alteryx Server using the command-line.
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A guide to Server licensing requirements, the different types of Server licenses, and when to use them.
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In this article, we are going to review how to perform a silent upgrade of Alteryx Server using the command-line.
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In this article, we are going to review how to perform a silent installation of Alteryx Server using the command-line.
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In this article, we are going to review how to perform a silent uninstallation of Alteryx Server using the command-line.
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When a new version of Java Runtime Environment (JRE) is installed on the Alteryx License Server (ALS), updates have to be made to the ALS settings.
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Have you ever wondered exactly how we define cores for licensing purposes? If so, please read the following article.
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Unable to start up AlteryxService. The following errors will be in the "LastStartupError.txt" error logs located by default %programdata%\Alteryx\Service 1. "Service cannot start. No valid Alteryx licenses found. Please ensure that the license file is installed correctly as an Administrator" 2. "Unable to start Queue service, insufficient license"
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This is most likely caused by a licensing error or an issue that can arise from the AlteryxService shutting down unexpectedly.  It can also be due to an incorrect or expired license, or a correct license not being installed with admin rights, or in the case of Runtime-only users (this type of license has been phased out for all but a few legacy clients).
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You've downloaded Alteryx and you want to activate it, but it asks you for information you don't have. What do you do now? Don't panic!  
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FAQ: Alteryx Server Additional Capacity
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The Alteryx License Server is an implementation of our technology partner Flexera Software’s Local License Server, and allows for the deployment of a local license server within an organizations’ internal network. This allows for a smoother and more secure deployment of Alteryx products, especially behind proxies and firewalls.
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