Alteryx Server Knowledge Base

This is most likely caused by a licensing error or an issue that can arise from the AlteryxService shutting down unexpectedly .  It can also be due to an incorrect or expired license, or a correct license not being installed with admin rights, or in the case of Runtime-only users (this type of license has been phased out for all but a few legacy clients).

You've downloaded Alteryx and you want to activate it, but it asks you for information you don't have. What do you do now? Don't panic!  

FAQ: Alteryx Server Additional Capacity

Unable to start up AlteryxService. The following errors will be in the LastStartupError.txt. 1. "Service cannot start. No valid Alteryx licenses found. Please ensure that the license file is installed correctly as an Administrator" 2. "Unable to start Queue service, insufficient license"

Have you ever wondered exactly how we define cores for licensing purposes? If so, please read the following article.

The  Alteryx License Server  is an implementation of our technology partner  Flexera Software ’s  Local License Server , and allows for the deployment of a local license server within an organizations’ internal network. This allows for a smoother and more secure deployment of Alteryx products, especially behind proxies and firewalls.