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alteryx server Knowledge Base

Definitive answers from Server experts.
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The  Alteryx License Server  is an implementation of our technology partner  Flexera Software ’s  Local License Server , and allows for the deployment of a local license server within an organizations’ internal network. This allows for a smoother and more secure deployment of Alteryx products, especially behind proxies and firewalls.
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You've downloaded Alteryx and you want to activate it, but it asks you for information you don't have. What do you do now? Don't panic!  
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This is most likely caused by a licensing error or an issue that can arise from the AlteryxService shutting down unexpectedly .  It can also be due to an incorrect or expired license, or a correct license not being installed with admin rights, or in the case of Runtime-only users (this type of license has been phased out for all but a few legacy clients).
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