Alteryx Server Knowledge Base

Definitive answers from Server experts.
Steps on how to identify and fix users with duplicate email addresses in MongoDB - Alteryx Server
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No users are shown under the Users tab in Admin console of Alteryx Gallery
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Gallery Error: Problem Loading App The App interface could not be loaded
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Steps on how to find null users that will prevent the Server upgrade from completing correctly.
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This article is about new users that you are trying to add workflows/work within Gallery but are not showing up in the User's list.
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Unable to run workflow on Server and experiences the Run Workflow dialogue box error: "Owner of workflow requires to specify credentials that workflow should run as."
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How to find Inactive Active Directory users in the Alteryx server using SIDs.
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When a new user signs in to Private Gallery using Windows Authentication and sees various missing UI elements in Gallery, such as an empty My Profile section and nulls in their names, it is because some user attributes have null values in the persistence layer's MongoDB.
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Application to be run prior to upgrading Server. Checks for common causes of upgrade failures.
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Collection owners are unable to be changed when there are users that have been removed from Active Directory.
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This article explains why you are getting the error on the Gallery and how to resolve it
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This article details about the support of Alteryx with TLS 1.2 and the specifications related to it.
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This article explains why few of the gallery users are unable to authenticate into Gallery and its resolution.
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No-valid-fields-were-selected-Error-while-running-Alteryx-server-usage-report
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Steps on how to find null subscriptions that will prevent the Server upgrade from completing correctly.
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Troubleshooting: Studio Key: Unknown error. ArgumentException RequestID
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FAQs about Gallery Data Connections
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