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Alteryx Server Knowledge Base

Definitive answers from Server experts.
SAML Authentication fails to load Gallery with error: Page not Found when switching from Built-in to SAML
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The client changes his Windows Domain password, but can not update his credential user password on Gallery 2020.4 and up.
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Upgrading to 2020.1 An unknown error occurred during authentication with your Windows credentials
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This is a very common error that can occur if the AlteryxService shuts down unexpectedly. Most commonly the error is caused by MongoDB not shutting down properly and the lock file does not get released. This prevents MongoDB from starting the next time you try to start the AlteryxService and returns an error message.
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Server Usage Report returning Error Code 1 when run with a user-managed Mongo replica set.
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'Error "ZIP+4Coder(17):Registry Key not found:SOFTWARE\Wow6432Node\SRC\ZIP9Coder\3.0" when publishing workflow with Geocoder tool
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Alteryx provides sample clients that utilize the API in both C# and Javascript. The examples provided utilize the Subscription API and endpoints located on the Subscription tab in the top left of the Interactive Documentation. ERROR: The remote server returned an error: (401) Unauthorized. Inner exception: The provided API Key (oauth_consumer_key) is invalid.
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Troubleshooting 1326 error in Alteryx Gallery
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This error occurs when the password of the Service Account AlteryxService is running under expires.
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Alteryx Service throws corrupt record error when a MongoDB backup script is in progress
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Error: "failed: CURLerror (curl_easy_perform() failed) - code=60 msg='SSL peer certificate or SSH remote key was not OK'" when running a workflow.
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Running a workflow on Alteryx Server or Gallery never finishes and no errors are thrown.
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Error: "[SQLState 08S01] fe_sendauth: no password supplied" when using Amazon Redshift and publishing to the Gallery.
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Error: "SQL1031N The database directory cannot be found on the indicated file system. SQLSTATE=58031" when connecting to DB2 z/OS
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