Alteryx Server Knowledge Base

Invalid Username or Password

This error occurs when trying to edit a Schedule with an account with insufficient Run As Permissions.

Running an application on the Gallery using a Folder Browse Tool

Error 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

You've downloaded Alteryx and you want to activate it, but it asks you for information you don't have. What do you do now? Don't panic!  

Gallery Data Connections for Greenplum throws LDAP authentication failure message

This KB will help understand why "Verify IDP" doesn't work when setting up SAML authentication

Error: "You have found a bug" when saving a workflow to Gallery that involves a MySQL connection

Users are unable to get view the Collections section of Gallery. Attempting to load Collections for both User and Admin Gallery sites fails / stalls.

Properly reading Alteryx Server logs will significantly help in the resolution of Alteryx Server issues. This article will help you understand and focus your search within the logs.

SAML Authentication fails to load Gallery with error: Page not Found when switching from Built-in to SAML

The client changes his Windows Domain password, but can not update his credential user password on Gallery 2020.4 and up.

Upgrading to 2020.1 An unknown error occurred during authentication with your Windows credentials

This is a very common error that can occur if the AlteryxService shuts down unexpectedly. Most commonly the error is caused by MongoDB not shutting down properly and the lock file does not get released. This prevents MongoDB from starting the next time you try to start the AlteryxService and returns an error message.

Server Usage Report returning Error Code 1 when run with a user-managed Mongo replica set.

Server Usage Report returning Error Code -4 when run with a user-managed Mongo replica set.

'Error "ZIP+4Coder(17):Registry Key not found:SOFTWARE\Wow6432Node\SRC\ZIP9Coder\3.0" when publishing workflow with Geocoder tool

Alteryx provides sample clients that utilize the API in both C# and Javascript. The examples provided utilize the Subscription API and endpoints located on the Subscription tab in the top left of the Interactive Documentation. ERROR: The remote server returned an error: (401) Unauthorized. Inner exception: The provided API Key (oauth_consumer_key) is invalid.

Troubleshooting 1326 error in Alteryx Gallery

This error occurs when the password of the Service Account AlteryxService is running under expires.

Alteryx Service throws corrupt record error when a MongoDB backup script is in progress