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When utilizing the provided back up script in community as is (shorter version), in certain cases this can cause the service to crash if the machine's resources are not optimal. It also can have the side effect of causing the Mongo backup to take longer than normal.
Sometimes when uploading Apps or Macros the Gallery you may receive an error with a file extension referencing externals_... You may also select the workflow assets and the files are checked, but they are not loading to the gallery.
This is most likely caused by a licensing error or an issue that can arise from the AlteryxService shutting down unexpectedly . It can also be due to an incorrect or expired license, or a correct license not being installed with admin rights, or in the case of Runtime-only users (this type of license has been phased out for all but a few legacy clients).