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Alteryx Server Knowledge Base

Definitive answers from Server experts.
This article details about the support of Alteryx with TLS 1.2 and the specifications related to it.
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This article explains why few of the gallery users are unable to authenticate into Gallery and its resolution.
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When utilizing the provided back up script in community as is (shorter version), in certain cases this can cause the service to crash if the machine's resources are not optimal. It also can have the side effect of causing the Mongo backup to take longer than normal.
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Curator or Collection Owner unable to add user to Collection.
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No-valid-fields-were-selected-Error-while-running-Alteryx-server-usage-report
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Service cannot be started either because it is disabled or because it has no enabled devices associated with it.
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Attempting to upgrade from an unsupported version when upgrading to 2019.3
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Error resolving python plugin for various Connectors when running on the Server/Gallery.
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Server Usage Report throws an error "Access Denied" when using the option "Save resulting Tableau workbook to a specific location"
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Workflows being run on Gallery or Scheduler return with an error Access is Denied for various file types.
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When binding a certificate to an SSL port as detailed in this article, you may run into one of these 2 common errors:
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After setting up SAML in Azure, and the client attempts to login to gallery, receive Access Denied - Key issue within AAS.logs
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Troubleshooting: Studio Key: Unknown error. ArgumentException RequestID
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After installing Alteryx Server as either a full Server or a Worker node, it doesn't start up and no AlteryxService exists in the service list.
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Sometimes when uploading Apps or Macros the Gallery you may receive an error with a file extension referencing externals_... You may also select the workflow assets and the files are checked, but they are not loading to the gallery.
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This is most likely caused by a licensing error or an issue that can arise from the AlteryxService shutting down unexpectedly .  It can also be due to an incorrect or expired license, or a correct license not being installed with admin rights, or in the case of Runtime-only users (this type of license has been phased out for all but a few legacy clients).
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"Object not set to an instance of an object" during the validation process when uploading workflows from designer
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