Alteryx Server Knowledge Base

Definitive answers from Server experts.
Customer attempts to allocate seats of a license key to the ALS are throwing the errors: A problem was encountered or an unrecognized SSL message Unsupported or unrecognized SSL message
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DE28641 causes various errors and issues in gallery environments where Windows Authentication is used.
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When running a restore of the MongoDB in Server, it may fail with an error about insufficient memory. This issue could be resolved by increasing the paging file size on the Server machine.
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An error "invalid bearer token received" may be received while attempting to authenticate with SAML, preventing a user from authenticating successfully.
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Identifying bad network routes or firewall issues affecting Server nodes or data source hosts
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This KB will help you work around a specific type of case where rebuilding Gallery indexes returns a 500 error message and FIPS are enabled on the Alteryx Server
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When Alteryx Service fails to start, the error "Embedded Mongo Service failed to start in a timely fashion, exiting" may be seen in the Service logs and the LastStartUpError.txt file. The resolution is to clear the AlteryxGallery.locks collection in MongoDB
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Error resolving python plugin for various Connectors when running on the Server/Gallery.
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Starting in 2022.1, there is only support for API using Oauth 2. There are some Gallery specific requirements to call the endpoints.
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Error: "Validation failed. The input value is greater than 9999" when using DCM Data Source > Oracle Quick Connect menu.
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Customer getting the error message below Problem Loading App Error: The User's account expired(1793)
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Invalid Username or Password with Server workflow credentials
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An error may be received while viewing the collections page or attempting to upload new workflows in Alteryx Server when Microsoft Cumulative Update for Windows Server when January Rollup Updates are installed.
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This error message is coming directly from MongoDB and while very generic, it is telling us that the driver is unable to handle the data that is being sent to MongoDB.
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When saving a workflow to the gallery, the following error occurs: Tool ## - Error finding connection "connection_name".
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This article outlines the general recommendations and checklists before an Alteryx Server Upgrade to help achieve a smoother upgrade
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Alteryx Service will not start: No suitable servers Error found in LastStartupError.txt
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Alteryx Server and Client are Incompatible Error
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