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Alteryx Server Knowledge Base

Definitive answers from Server experts.
This article shares the defect around using a PDF filename with a hashtag onto the Image Template tool within Alteryx Designer.
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This article outlines the general recommendations and checklists before an Alteryx Server Upgrade to help achieve a smoother upgrade
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Alteryx Server and Client are Incompatible Error
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A FATAL connect error occurs when trying to publish a workflow to the Gallery that connects to a PostgreSQL database with Kerberos authentication.
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This article explains why you are getting the error on the Gallery and how to resolve it
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This is a cosmetic issue happening only on Alteryx Server 2021.3
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The following error is thrown when attempting to publish workflows to the gallery: Tool - 1: Unable to create temp directory lock file: "D:ProgramData\Alteryx\Service\Staging\....\__StageTemp\Engine....~.lock". Error: Access is denied. (5)
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Troubleshooting "Unable to translate Alias" with Gallery Data Connections
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Users get an error when logging into Gallery from Designer. If the authentication type is built-in, the error message is "Email or Password are incorrect. Please try again.". If it's Windows Authentication, the error message is "Error during network call".
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This article details about the support of Alteryx with TLS 1.2 and the specifications related to it.
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This article explains why few of the gallery users are unable to authenticate into Gallery and its resolution.
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When utilizing the provided back up script in community as is (shorter version), in certain cases this can cause the service to crash if the machine's resources are not optimal. It also can have the side effect of causing the Mongo backup to take longer than normal.
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Curator or Collection Owner unable to add user to Collection.
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No-valid-fields-were-selected-Error-while-running-Alteryx-server-usage-report
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This error message is coming directly from MongoDB and while very generic, it is telling us that the driver is unable to handle the data that is being sent to MongoDB.
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Service cannot be started either because it is disabled or because it has no enabled devices associated with it.
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Attempting to upgrade from an unsupported version when upgrading to 2019.3
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Error resolving python plugin for various Connectors when running on the Server/Gallery.
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