Alteryx Server Knowledge Base

Definitive answers from Server experts.
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Gallery Data Connections for Greenplum throws LDAP authentication failure message
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Error 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
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This error occurs when trying to edit a Schedule with an account with insufficient Run As Permissions.
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SAML Authentication fails to load Gallery with error: Page not Found when switching from Built-in to SAML
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Service cannot be started either because it is disabled or because it has no enabled devices associated with it.
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This error occurs when the password of the Service Account AlteryxService is running under expires.
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Properly reading Alteryx Server logs will significantly help in the resolution of Alteryx Server issues. This article will help you understand and focus your search within the logs.
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Alteryx Service throws corrupt record error when a MongoDB backup script is in progress
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After setting up SAML in Azure, and the client attempts to login to gallery, receive Access Denied - Key issue within AAS.logs
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This KB will help understand why "Verify IDP" doesn't work when setting up SAML authentication
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After installing Alteryx Server as either a full Server or a Worker node, it doesn't start up and no AlteryxService exists in the service list.
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Error: "failed: CURLerror (curl_easy_perform() failed) - code=60 msg='SSL peer certificate or SSH remote key was not OK'" when running a workflow.
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Running a workflow on Alteryx Server or Gallery never finishes and no errors are thrown.
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Error: "[SQLState 08S01] fe_sendauth: no password supplied" when using Amazon Redshift and publishing to the Gallery.
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Error: "SQL1031N The database directory cannot be found on the indicated file system. SQLSTATE=58031" when connecting to DB2 z/OS
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Error resolving python plugin for various Connectors when running on the Server/Gallery.
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Upgrading to 2020.1 An unknown error occurred during authentication with your Windows credentials
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