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Alteryx Server Knowledge Base

Definitive answers from Server experts.

Error: AuthenticationException After Installing Microsoft January Rollup Patches

An error may be received while viewing the collections page or attempting to upload new workflows in Alteryx Server when Microsoft Cumulative Update for Windows Server when January Rollup Updates are installed.
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1 Replies 832 Views 0 likes

Alteryx Server SAML Error: Invalid bearer token received

An error "invalid bearer token received" may be received while attempting to authenticate with SAML, preventing a user from authenticating successfully.
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0 Replies 79 Views 0 likes

Error: “Input string was not in a correct format”

This error message is coming directly from MongoDB and while very generic, it is telling us that the driver is unable to handle the data that is being sent to MongoDB.
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1 Replies 1844 Views 4 likes

Tool ## - Error finding connection "connection_name"

When saving a workflow to the gallery, the following error occurs: Tool ## - Error finding connection "connection_name".
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0 Replies 2123 Views 0 likes

Alteryx Server Upgrade Guidelines - Checklist to upgrade Alteryx Server

This article outlines the general recommendations and checklists before an Alteryx Server Upgrade to help achieve a smoother upgrade
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10 Replies 5942 Views 9 likes

Error when running workflow in Gallery: generic failure: GSSAPI Error: Unspecified GSS failure (Credentials Cache Error)

User is running workflow on gallery and getting a GSSAPI error
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4 Replies 1087 Views 0 likes

Alteryx Service will not start - Error: "No suitable servers found"

Alteryx Service will not start: No suitable servers Error found in LastStartupError.txt
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4 Replies 10546 Views 15 likes

Alteryx Server and Client are Incompatible Error

Alteryx Server and Client are Incompatible Error
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0 Replies 759 Views 3 likes

Error: NoSuchKernel: No such kernel named designerbasetools_venv

https://community.alteryx.com/t5/Alteryx-Server-Knowledge-Base/Error-NoSuchKernel-No-such-kernel-named-jupytertool-venv/ta-p/703278 - Creating new article to update the change in error message for newer versions
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0 Replies 482 Views 0 likes

TDCB-3776: Publishing workflow that contains MongoDB Input tool causes error

When publishing a workflow that contains a MongoDB Input tool, a validation error is thrown. However, the workflow runs successfully once on the gallery.
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0 Replies 310 Views 2 likes

Gallery Error: Problem Loading App The App interface could not be loaded

Gallery Error: Problem Loading App The App interface could not be loaded
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1 Replies 494 Views 0 likes

Snowflake Error: failed:CURLerror (curl_easy_perform() failed) - code=35 msg='SSL connect error' osCode=2 osMsg='No such file or directory'

Snowflake Error in Gallery after running workflow: failed:CURLerror (curl_easy_perform() failed) - code=35 msg='SSL connect error' osCode=2 osMsg='No such file or directory'
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0 Replies 261 Views 0 likes

Error: Owner of this workflow requires that you specify credentials that this workflow should run as.

Unable to run workflow on Server and experiences the Run Workflow dialogue box error: "Owner of workflow requires to specify credentials that workflow should run as."
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0 Replies 301 Views 1 likes

Error: In FIPS, MD5 is not an approved hash algorithm

Compliance with FIPS Cryptography
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0 Replies 1259 Views 4 likes

GCSE-234 - "Error: Invalid PDF - Your PDF file is invalid or corrupted. Select a valid PDF file" while uploading a PDF file, in the Image Template tool.

This article shares the defect around using a PDF filename with a hashtag onto the Image Template tool within Alteryx Designer.
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0 Replies 292 Views 0 likes

Error: "FATAL: no pg_hba.conf entry for host" when saving workflow

A FATAL connect error occurs when trying to publish a workflow to the Gallery that connects to a PostgreSQL database with Kerberos authentication.
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Internal error: tried to retrieve key container name before initializing encryption

This article explains why you are getting the error on the Gallery and how to resolve it
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0 Replies 419 Views 1 likes

The Service is not starting in a timely manner

This is a cosmetic issue happening only on Alteryx Server 2021.3
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0 Replies 639 Views 0 likes

Error: Unable to create temp directory lock file

The following error is thrown when attempting to publish workflows to the gallery: Tool - 1: Unable to create temp directory lock file: "D:ProgramData\Alteryx\Service\Staging\....\__StageTemp\Engine....~.lock". Error: Access is denied. (5)
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1 Replies 405 Views 0 likes

Troubleshooting "Unable to translate Alias" with Gallery Data Connections

Troubleshooting "Unable to translate Alias" with Gallery Data Connections
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10 Replies 21705 Views 4 likes