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Alteryx Server Knowledge Base

Definitive answers from Server experts.
Note: Alteryx Community may experience brief downtime during 12a-4a PT hours. We apologize for any inconvenience.

Gallery Data Connections for Greenplum Throws Error: LDAP Authentication Failed For User

Gallery Data Connections for Greenplum throws LDAP authentication failure message
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0 Replies 19 Views 0 likes

Error 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

Error 1058: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
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0 Replies 53 Views 0 likes

The user supplied does not have access to the given run-as account

This error occurs when trying to edit a Schedule with an account with insufficient Run As Permissions.
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0 Replies 75 Views 0 likes

Error: AlteryxService will not start after upgrade to 20.x (User-Managed MongoDB with Replica Set)

Error starting the service after upgrading to 20.x
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0 Replies 59 Views 1 likes

No page found after login to gallery when moving from Built - in to SAML authentication

SAML Authentication fails to load Gallery with error: Page not Found when switching from Built-in to SAML
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0 Replies 136 Views 3 likes

Alteryx Service Will Not Start - AlteryxService is Disabled

Service cannot be started either because it is disabled or because it has no enabled devices associated with it.
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0 Replies 253 Views 1 likes

Error: The password for this account has expired

This error occurs when the password of the Service Account AlteryxService is running under expires.
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0 Replies 267 Views 0 likes

How To: Read Alteryx Server Logs

Properly reading Alteryx Server logs will significantly help in the resolution of Alteryx Server issues. This article will help you understand and focus your search within the logs.
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0 Replies 469 Views 2 likes

Alteryx Service Throws Corrupt Record Error During MongoDB Backup

Alteryx Service throws corrupt record error when a MongoDB backup script is in progress
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0 Replies 217 Views 0 likes

Error "Access Denied" with SAML - Active Directory Federation Services (ADFS)

After setting up SAML in Azure, and the client attempts to login to gallery, receive Access Denied - Key issue within AAS.logs
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0 Replies 476 Views 2 likes

Alteryx Server: Issues verifying IDP on a SAML implementation

This KB will help understand why "Verify IDP" doesn't work when setting up SAML authentication
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1 Replies 408 Views 2 likes

Error: The operation being requested was not performed because the user has not been authenticated

The workflow fails when trying to access a network drive.
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0 Replies 453 Views 0 likes

AlteryxService does not exist

After installing Alteryx Server as either a full Server or a Worker node, it doesn't start up and no AlteryxService exists in the service list.
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0 Replies 229 Views 0 likes

Error: "failed: CURLerror (curl_easy_perform() failed) - code=60 msg='SSL peer certificate or SSH remote key was not OK'" when running a workflow

Error: "failed: CURLerror (curl_easy_perform() failed) - code=60 msg='SSL peer certificate or SSH remote key was not OK'" when running a workflow.
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0 Replies 563 Views 0 likes

Running a workflow on Alteryx Server or Gallery never finishes and no errors are thrown

Running a workflow on Alteryx Server or Gallery never finishes and no errors are thrown.
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0 Replies 395 Views 0 likes

Error: "[SQLState 08S01] fe_sendauth: no password supplied" when using Amazon Redshift and publishing to the Gallery

Error: "[SQLState 08S01] fe_sendauth: no password supplied" when using Amazon Redshift and publishing to the Gallery.
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0 Replies 501 Views 0 likes

Error: "SQL1031N The database directory cannot be found on the indicated file system. SQLSTATE=58031" when connecting to DB2 z/OS

Error: "SQL1031N The database directory cannot be found on the indicated file system. SQLSTATE=58031" when connecting to DB2 z/OS
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0 Replies 1881 Views 0 likes

Error: Unable to resolve plugin Python 'XXXXX\main.py' when running on Gallery

Error resolving python plugin for various Connectors when running on the Server/Gallery.
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0 Replies 1243 Views 6 likes

Error: "An unknown error occurred during authentication with your Windows credentials" after Server upgrade to 2020.1

Upgrading to 2020.1 An unknown error occurred during authentication with your Windows credentials
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4 Replies 1957 Views 3 likes