on 07-24-2019 07:30 AM - edited on 02-27-2020 12:53 PM by KylieF
Schedules Disabled - "Logon Failure: the User has not been Granted the Requested Logon Type at this Computer"
A change in Run As credentials or workflow credentials can lead to the user(s) losing access to his/her workflows.
When clicking on a workflow the below error appears:
Error: Logon failure: the user has not been granted the requested logon type at this computer. (1385)
Environment
Cause
This error occurs when the Run As User credentials or the workflow credentials do not have sufficient permissions on the server. More specifically, 'Allow log on locally' or 'Log on as a batch job' group policy permission are required for the user to log onto the server. If neither is granted to user the above error appears.
Solution
Check that that Run As credentials are set correctly. Refer to Help doc page - Set Required Run As User Permissions.
Specifically, 'Allow log on locally' or 'Log on as a batch job' group policy permission are required.
Additional Resources
In the solution, the link "Set Required Run As User Permissions" is broken
In the interim until we revise this article, please find the Help information here.