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Alteryx Server Knowledge Base

Definitive answers from Server experts.

How-to-Retrieve System and Application Event Viewer Logs for Alteryx

Loredana
Alteryx
Alteryx
Created

How to Retrieve System and Application Event Viewer Logs for Alteryx

    Prerequisites
    • Windows Operating System

    Procedure

    1.Right click on start menu then click on Event Viewer or type the below in a windows explorer window.
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\Event Viewer.lnk



    2.Expand Windows Logs in the left side of the window and apply the next steps to both Application logs and System Logs.


    3.Filter the events by Error, Critical and Warning - if needed select the range of date. The filter is in the right-hand side of the window. Press ok after configuring the filter. 





    4. In the right-hand side, select Save Filtered Log Files as and save these in a location you can access.


    5. Save this file with extension .evtx and provide to Alteryx Support.