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Alteryx Server Knowledge Base

Definitive answers from Server experts.

How To: Update the Time Zone Database for the Alteryx Gallery

MattH
Alteryx
Alteryx
Created

‎01-23-2020 01:24 PM - edited ‎07-23-2021 01:34 PM

How To: Update the Time Zone Database for the Alteryx Gallery

In the Alteryx Server 2019.3 release, we introduced the ability for users of the Alteryx Gallery to set the time zone they work out of. This created the ability for users to schedule their Gallery workflows to execute according to their time zone, rather than the Alteryx Server's. As countries may decide to update the current time zone they are in, this can cause scheduled workflows to run outside of the time they were set. The following "How-To" article provides our procedure for updating your Alteryx Server instance with updated time zone data.

Prerequisites

  • Product - Alteryx Server 2019.3+

Procedure

  1. Stop the AlteryxService
    Note: If on a multi-node deployment, stop the service on each server in the recommended order:
    1. Gallery nodes
    2. Worker nodes
    3. Controller node
  2. Download the latest Data Only Distribution Time Zone Database fromhttps://www.iana.org/time-zones
  3. Extract the downloaded file to a folder on the Desktop
  4. Rename the extracted folder from tzdata to tzdata
  5. Open a web browser and go to https://github.com/unicode-org/cldr/blob/master/common/supplemental/windowsZones.xml
  6. Right click the Raw button found above and to the right of the actual XML document and click Save link as
    timezone3.jpg
  7. Save the windowsZones.xmlfile into the tzdata folder on your Desktop
  8. Open a Windows File Browser and navigate to the Alteryx RuntimeData directory.
    On a default installation this will be found in C:\Program Files\Alteryx\bin\RuntimeData
  9. Rename the tzdata folder in this directory to tzdataBackup
  10. Copy the extracted tzdata folder from your Desktop into the RuntimeData directory.
  11. If you have set up a multi-node deployment repeat steps 2 - 10 on all Alteryx Nodes
  12. Restart the AlteryxService
    Note: If on a multi-node deployment, start the service on each server in the opposite order:
    1. Controller node
    2. Worker nodes
    3. Gallery nodes

Additional Resources

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