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Alteryx Server Knowledge Base

Definitive answers from Server experts.

GCSE-234 - "Error: Invalid PDF - Your PDF file is invalid or corrupted. Select a valid PDF file" while uploading a PDF file, in the Image Template tool.

vijayakarthikeyan
Created

Error: "Error: Invalid PDF - Your PDF file is invalid or corrupted. Select a valid PDF file" while uploading a PDF file, in the Image Template tool.

 

Environment Details

When a user clicks on "Open File" button on the Image Template tool in Alteryx Designer, and opens up a PDF file with a filename containing hashtag(#), the following error is thrown:
 

Error: Invalid PDF - Your PDF file is invalid or corrupted. Select a valid PDF file
  • Alteryx Designer
    • 2021.3.2.54175
  • Alteryx Intelligent Suite
    • 2021.3.2.54175


image.png

Cause

This is a known issue in 2021.3.2 and this has been tracked through this defect - GCSE-234. This error is thrown when the PDF file has a hashtag(#) on its filename(example - Invoice#1)

 

Resolution

  1. Rename the PDF file, to remove the hashtag(example - Invoice-1)
  2. Re-upload the file in the Image Template tool.
  3. The file would be uploaded successfully:

image.png

Additional Resources

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