Error: "Service cannot start. No valid Alteryx licenses found. Please ensure that the license file is installed correctly as an Administrator" when starting up Alteryx Server

[junyak]

Environment Details

Unable to start up Alteryx Server. The AlteryxService stopped and cannot start/restart.

The following errors will be in the LastStartupError.txt located in %PROGRAMDATA%\Alteryx\Service (e.g. C:\ProgramData\Alteryx\Service\LastStartupError.txt).

1. "Service cannot start. No valid Alteryx licenses found. Please ensure that the license file is installed correctly as an Administrator

Example file :


 

       2. "Unable to start Queue service, insufficient license" via Windows Event viewer

Cause

An Alteryx Designer license is not enough to enable the automation scheduling features. A valid Desktop Automation or Server license is missing.

Resolution

In Alteryx Designer, Go to Options > Manage Licenses and check for obsolete or expired license keys.

Check to ensure Alteryx Server or Alteryx Desktop Automation key is activated and have a valid date.

Or

Via CMD : 
- cd to the Alteryx installation path (e.g. C:\Program Files\Alteryx\bin)

cd "C:\Program Files\Alteryx\bin"

- Use the command "AlteryxActivateLicenseKeyCmd.exe list" to display a list of licenses allocated to the machine : 
 

AlteryxActivateLicenseKeyCmd.exe list

 

Please validate the Alteryx Server license by checking with your license administrator.

Please reach out to fulfillment@alteryx.com if you require further help with your license(s).

Additional Resources

• How to check my license(s) as a license admin