Alteryx Server Knowledge Base

Definitive answers from Server experts.

Error: The referenced account is currently locked out and may not be logged on to

ChristopherT
Alteryx
Alteryx
Created

Environment Details


Service account associated with Alteryx Server / Gallery is locked out. 

  • Alteryx Server
    • All Versions
Error: The referenced account is currently locked out and may not be logged on to

 


Cause


The Service Account set as the Run As user is locked.



Resolution


Check with your AD / IT team and verify the Service Account associated with Alteryx Server as the Run As user  is not locked - if it is locked, unlock the account and the error should resolve.

Additional Resources