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Alteryx Server Knowledge Base

Definitive answers from Server experts.

Custom Python packages are missing after upgrading Alteryx Designer/Server


Custom python packages are not found, after upgrading Alteryx Server/Designer

After upgrading Alteryx Server / Designer environments, few of the python packages are missing/not found. Upon checking further, these would be custom python packages that were missing.

Environment Details

  • Alteryx Designer
  • Alteryx Server
  • Custom python packages like selenium, openpyxl, shareplum, etc.


During the upgrade process, the Python environment is re-built, which would cause any custom packages to be not available, after the upgrade. This is expected.



Please re-install the custom python packages using the steps mentioned in this link.

Alternatively, you could also create a custom python script to automate the custom package installation, after upgrading your Designer/Server.

Points to Note:
  • Make sure that these custom python packages are re-installed across all the nodes of the Server, if this is a multi-node environment.
  • Also, do take a note of these custom python packages before the upgrade, which would help to re-install them post-upgrade.


Additional Resources