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Alteryx Server Knowledge Base

Definitive answers from Server experts.

Alteryx Server - Failed schedules with 'The feature "API" is not licensed.' error message

JohnGD
Alteryx
Alteryx
Created

‎03-13-2020 02:16 AM - edited ‎07-22-2021 12:26 PM

Environment Details


This issue will affect the Legacy Scheduler for :
  • Product - Alteryx Server


Cause


Customers can experience the below error message from scheduled jobs :

The feature "API" is not licensed.

idea Skyscrapers

The resolution steps are applicable to this issue if :

  • Alteryx has been installed in a folder that is not the default one (i.e. C:\Program Files\Alteryx)
  • A service account has been set up in Alteryx System Settings (Worker > Run As) or as a Log-On for Alteryx Service (under Services)


Resolution


In accordance to the "Set Required Run As User Permissions" guide, solving this issue consists in providing the service account with permissions on the installation folder :

  • Read & execute
  • List folder contents
  • Read
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