Provide means for server admins to remove expired users/subscriptions

[KJennings]

There needs to be a means for Server Admins to delete/clean up subscriptions and users from the system.

Ref: https://help.alteryx.com/server/11.0/admin/index.htm#Administration/Users.htm%3FTocPath%3DAdminister..., “To revoke a user's access to Gallery, deactivate their user account. You cannot delete a Gallery user's account.”

While testing with version 11.0, default permissions set to NO ACCESS, Security using Windows Active Directory, I gave the gallery URL to a random teammate to see what they could access.  While permissions prevented the individual from most activities, the server still created a USER and SUBSCRIPTION for the individual.  Once testing was completed, there was no means possible to clean up these entries., or at least to do more than set them to NO ACCESS.

For most enterprise applications, it is common practice to be able to purge a user account from a system if they are no longer a member of the company.

[SeanAdams]

Absolutely agree with the idea @KJennings - only minor amendment is that in our industry we have to keep records for 7 years so we would have to mark users as deleted but still keep the history.

[Community_Admin]

The status of this idea has been changed to 'Inactive'. This status indicates that:

1. The idea has not had activity in the form of likes or comments in over a year.

2. The idea has not reached ten likes.

3. The idea is still in the 'New Idea' status. 

However, this doesn't mean your idea won't be implemented! The Community can still like and comment on this idea. With enough renewed interest, this idea can be brought back into the 'New Idea' status. 

Thank you for contributing to the Alteryx Community and the Alteryx Product Idea Boards!

[KJennings]

Good morning,

Before this idea is marked inactive, can you please show us that the idea is being tracked with consideration for implementation?

As far as I know, there is still no version of Alteryx that provides a capability to completely remove deactivated accounts from the Alteryx system.

This is critical to us as an agency that is accountable to the FCC and other three-lettered government agencies, and susceptible to auditing by same.  We need to show that once someone no longer has a need to interact with the system that they can be FULLY & COMPLETELY removed from the system.

What is Alteryx' plans to provide this capability?

Thank you.

[KylieF]

@KJennings

Hello,

This idea was moved to inactive due to a couple of reasons, though the primary reason was that there was not enough activity and interaction on this idea to bring the idea to our Product Teams attention for response, a status change, and looking into implementing this feature. However, I reached out to our Product Team as I believed a behavior like this was already under consideration. The product team for Server has confirmed that a behavior that would accomplish this is under consideration as they work to improve and update Server behavior. This and several other behaviors are still under consideration however, and as such is not on the road map at this point.