suddenly user cannot see collection
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Piyali417
7 - Meteor
‎12-19-2024
03:43 AM
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gall
As an admin, I checked that, users name are added in the collection,
Suddenly user can not see the collection to their gallery.
Is there any information regarding this?
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- Gallery
1 REPLY 1
17 - Castor
‎12-19-2024
07:48 AM
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Hi @Piyali417 ,
I have seen cases where a user has an account in two different domains or two accounts, one admin and one regular.
I would ask the user to open the Gallery in incognito mode and log in again. Clearing the cache might help as well.
Best,
Fernando Vizcaino
