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suddenly user cannot see collection

Piyali417
7 - Meteor

gall

As an admin, I checked that, users name are added in the collection,

Suddenly user can not see the collection to their gallery.

 

Is there any information regarding this?

1 REPLY 1
fmvizcaino
17 - Castor
17 - Castor

Hi @Piyali417 ,

 

I have seen cases where a user has an account in two different domains or two accounts, one admin and one regular.

 

I would ask the user to open the Gallery in incognito mode and log in again. Clearing the cache might help as well.

 

Best,

Fernando Vizcaino