Hello!
I restored a backup of my production server onto my sandbox server. Apparently the encryption key for gallery data connections wasn't brought over.
I monkeyed around in RuntimeSettings.xml file but to no avail. Is there a file or something in the MongoDB that I could change?
This is odd, because in the past, I have had the ability to use the data connectors that came over with the backup from production.
Many thanks!
David
Solved! Go to Solution.
Hi @David-Carnes ,
I`m unaware of any specific files or guidelines for this process. Have you performed the complete host recovery process? That is what I usually do when I want to clone the environment.
https://help.alteryx.com/current/en/server/install/server-host-recovery-guide.html#idp403125
Best,
Fernando Vizcaino
@fmvizcaino !
Thank you; this was interesting reading.
I'll let you know how it goes.
Once again, thank you!
I now have a problem in production in that the Controller Token is 192 characters long. (64 x 3) But that is not in the scope of the problem I asked for help with.