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Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

not able to see workflows

prpatel
10 - Fireball

Hi all:

 

I'm accessing my server thru chrome this morning, and I'm not able to see any workflows that are in my gallery.  I have ~30 workflows and none are showing up in the "My Workspace" tab or "My collections".

 

However, when I go to "Schedules", I can see the schedules and the workflows, and I can select each workflow to see it.

 

Also, when I go to designer and try to open a workflow from the server, the pop-up selection box that shows all the workflows is not populated.

 

I've rebooted my computer, and am now going to reboot my server.

 

Any other things I should look out for?

 

Thanks.

 

-prpatel.

2 REPLIES 2
PanPP
Alteryx
Alteryx

HI @prpatel 

 

You may have to clear the cache in your browser - can you try to see if this helps? 

You can also try to access the workflows in incognito mode. 

 

This issue is sometimes solved by re-indexing the MongoDB. I would reach out to support@alteryx.com to help you with this.

 

Hope this helps.

prpatel
10 - Fireball

just re-tried by clearing cache in my chrome browser.  Also tried incognito mode.  Both with no luck.

I'll open a ticket with support.