delete workflow schedule when someone else is the owner

[BrettClose]

Good day!

  How do you delete a workflow schedule from the gallery when someone else is the owner?

My scenario is an employee has left the company but was the owner of some workflow schedules in the gallery and when I need to delete the schedule from the gallery, not listed as the workflow owner, the workflow will not delete.

We are using Alteryx version 2020.4

Thank you for your help

[fmvizcaino]

Hey @BrettClose ,

As an admin, you have permission to delete all the schedules from the gallery through the Jobs page.

One other option is for you to add someone else to his studio and enable the shared schedules option. That way, the new user will be able to manage everything inside the studio.

Best,

Fernando Vizcaino

[BrettClose]

Fernando-

Thank you for the response.

I am not an admin on our server but I will get this implemented and try it out. 

Thank you again for this help!

[raychase]

Even with shared schedules enabled, you will not be able to delete schedules owned by others.  It might look like you were successful, but the schedule will re-appear with a page refresh.

The only definitive way to delete schedules owned by others is via the admin > jobs view, or directly within the MongoDB itself.

[BrettClose]

This is what I am finding as well. I tried enabling the shared scheduler but that didn't work. Does anyone else have any solutions?

[fmvizcaino · Accepted solution]

Thanks for letting me know @raychase.

It should work, and it seems you have found a bug there. 😁

The only available option then is to do it from the jobs page on the admin side.

Best,

Fernando Vizcaino