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Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Workflows list blank when trying to add to a collection after 2022.3 upgrade

GeorgePr
7 - Meteor

Hi all,

has anyone seen this issue after upgrading server to 2022.3 whereby when I try to add a workflow to a collection there are no workflows listed. This was working prior to the upgrade. Thanks!

 

2023-02-22_16-08-27.png

4 REPLIES 4
gabrielvilella
14 - Magnetar

This issue is related to broken indexes in the MongoDB - AlteryxGallery. There is a solution provided here on this article that you can try https://community.alteryx.com/t5/Alteryx-Server-Discussions/Cannot-Find-Workflow/td-p/95968 

Ariharan
11 - Bolide

Hi @GeorgePr , 

 

Could you please check your server service run as account? We have also faced the same issue after the upgrade and it was solved after reconfiguring the run as service account.

 

Also if it is resolved after changing the account, please check the Alteryx mongoDB locks and perform reindex activity once. 

 

Regards, 

Ariharan R

GeorgePr
7 - Meteor

Still working with Alteryx support for re-indexing as they removed all the articles on how to do so. I'll reply back when it's done and to see if it fixes it. 

HaroldR_9810
5 - Atom

I was able to solve this issue just by adding a blank space on the first character before entering the workflow name on the search bar. After doing that the dropdown menu displays all the available workflows that can be added. 

 

Also we noticed that this issue has been fixed in newer version of Alteryx Server.