Community Spring Cleaning week is here! Join your fellow Maveryx in digging through your old posts and marking comments on them as solved. Learn more here!

Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Workflows list blank when trying to add to a collection after 2022.3 upgrade

GeorgePr
6 - Meteoroid

Hi all,

has anyone seen this issue after upgrading server to 2022.3 whereby when I try to add a workflow to a collection there are no workflows listed. This was working prior to the upgrade. Thanks!

 

2023-02-22_16-08-27.png

3 REPLIES 3
gabrielvilella
14 - Magnetar

This issue is related to broken indexes in the MongoDB - AlteryxGallery. There is a solution provided here on this article that you can try https://community.alteryx.com/t5/Alteryx-Server-Discussions/Cannot-Find-Workflow/td-p/95968 

Ariharan
11 - Bolide

Hi @GeorgePr , 

 

Could you please check your server service run as account? We have also faced the same issue after the upgrade and it was solved after reconfiguring the run as service account.

 

Also if it is resolved after changing the account, please check the Alteryx mongoDB locks and perform reindex activity once. 

 

Regards, 

Ariharan R

GeorgePr
6 - Meteoroid

Still working with Alteryx support for re-indexing as they removed all the articles on how to do so. I'll reply back when it's done and to see if it fixes it.