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I need urgent support in fixing authentication error in alteryx gallery. I upgraded alteryx server from 2019.3 to 2020.1. After upgrade, when I try to log in to gallery, I received following error. I selected windows integrated authentication in configuration. Can someone please help us to fix this error?
You need to have at least a backup of the 2019.3 mongoDB that works PRIOR to beginning the upgrade. With that, there's a table rename fix that you do in mongoDB at the command line and then you can proceed with the update.
I assume that customer support is providing the detailed instructions once you've opened a support ticket with them, so I won't step on their toes by posting it.