Where is Alteryx Service? Not in services list.

Hi -

I have previously been able to set up the controller and run schedules. We have designer / desktop with scheduler.

This stopped working a couple days ago. On that day we installed the Salesforce Kit and also some Windows updates.

When I tried to view the schedules, I saw the following (grey part) and when then selecting the controller I had saved, received the error message on top.

Since then, I've reviewed all the controller settings, deleted it from the scheduler and tried to re-add (I keep getting the above).

Some other threads in the community suggested finding the Alteryx Service and confirming it is running, that nothing else is on port 80, etc.

I do not see ANY service called "Alteryx [anything]" in my services list. I assume there was previously and that there needs to be for scheduler on desktop?

Does anyone have any suggestions?

Thanks!

Pete

Gallery

Settings

Error Message

Scheduler

Accepted answers

DanM

Have you installed a new version of Alteryx recently? Can you confirm that you are running an admin version of Alteryx. You must have an admin version in order to see the Service.

Another possibility is that for some reason your service was uninstalled for some reason. You can install the service using the command line cd Program Files\Alteryx\bin\alteryxservices.exe \? and use the install function posted.

You also have the option of reinstalling alteryx as well.

If these issues are not resolved by attempting one of these troubleshooting steps, please reach out to our Support team.

Regards,

Dan

All comments

CharlieS

Yes, the Alteryx Service should appear in your services list for the controller and worker. Make sure your Alteryx System settings are configured correctly as "Controller" or "Worker".

from Services/msconfig:

DanM

Have you installed a new version of Alteryx recently? Can you confirm that you are running an admin version of Alteryx. You must have an admin version in order to see the Service.

You also have the option of reinstalling alteryx as well.

If these issues are not resolved by attempting one of these troubleshooting steps, please reach out to our Support team.

Regards,

Dan

PeterGoldey

Hi Charlie -

Thanks for getting back to me!

It had worked previously as "Designer and Scheduler only". Is that not the proper selection for a single desktop running designer with scheduling option?

- Pete

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