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Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

User Credentials on Gallery

ehlerd
6 - Meteoroid

Recently upgraded server to 2019.4. Users are unable to save workflows to the gallery using their credentials.

ehlerd_0-1576858028239.png

After entering the user credentials and clicking done, the Save button doesn't do anything.

 

ehlerd_1-1576858109920.png

 

Note:  The service account works fine but I don't want all users using it.

 

Thanks

2 REPLIES 2
JoeS
Alteryx Alumni (Retired)

Hi @ehlerd 

 

I have just tried on my server as well, and it appears to do the same.

 

I'd recommend you send an email to support@alteryx.com

 

This will be the fastest way to get a ticket raised and a resolution available.

 

Thanks

Joe

Itay_K
7 - Meteor

This issue was discussed on a different post:

 

https://community.alteryx.com/t5/Alteryx-Server/Saving-to-Alteryx-Gallery-with-personal-credentials/...

 

The suggestion is to use one of the following solutions:

 

- Use a combination of Tab and Enter to verify the credentials

- Save the credentials on the server and share those credentials with the user, then use the dropdown to select the credentials