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SOLVED

Unable to save workflow on Alteryx server gallery

vnabhaskara
6 - Meteoroid

Hi All,

 

we're getting below error on 'Alteryx designer while saving workflow. Can anyone help us with

 

Alteryx Server Version : 2023.1.1.123

Designer version : 2023.1.1.247

 

vnabhaskara_0-1694106461278.png

 

 

 

 

4 REPLIES 4
fmvizcaino
17 - Castor
17 - Castor

Hi @vnabhaskara ,

 

This error is usually caused when you try to publish a workflow from a Designer version lower than 22.3 to a 22.3/23.1 Server due to cryptography changes that happened. https://help.alteryx.com/release-notes/server/server-20231-release-notes

 

I recommend double-checking the Designer version in the About menu. 

I haven`t tested the 23.1 patch 2 just yet, not sure if that could be causing this message as well, but I find it very unlikely. I will install the new designer patch and let you know.

 

Best,

Fernando Vizcaino

 

 

vnabhaskara
6 - Meteoroid

Hi fmvizcaino ,

 

I've verified on Alteryx Designer about menu. Designer version showing as below attachement

 

fmvizcaino
17 - Castor
17 - Castor

Just tested the new patch and it is working here.

For your reference, this is a document from Alteryx talking about this issue.

https://knowledge.alteryx.com/index/s/article/Workflow-was-not-saved--Signature-cannot-be-null-or-em...

 

Try removing the gallery from your Designer and adding it back to see if it fixes your issue.

Screenshot 2023-09-07 135911.png

If that doesn`t work, I highly suggest opening a case with Alteryx support.

 

 

Best,

Fernando Vizcaino

vnabhaskara
6 - Meteoroid

User able to publish the workflow from Alteryx Designer to server.