Unable to reset user's password in Ateryx Gallery 11.3

[robsuddaby]

You click the reset password button in the Admin section but literally nothing happens! Is this a bug or am I missing something? A new user changed his password but now for some reason is unable to log in and I can't reset his password :(

[JoeS · Accepted solution]

Hi @robsuddaby do you have a SMTP set up for the server? It will need that in order to be able to send the password reset email.

[robsuddaby]

Ah! We did have it enabled but there was an issue with it - fixed that and now it works. Great spot, thanks very much!

[JoeS]

Great stuff, glad it was that, as I was going to struggle to suggest the next step otherwise :-)